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Privacy Policy

​1. Scope and Acceptance

By using ReClaym Recycling Pickup’s website or services you accept this Privacy Policy. This policy applies to residents and customers in Clay County, Florida and to data collected through our website, sign‑up forms, email, phone, and in‑person interactions.
 

2. Service Area and Third‑party Facilities

We operate within Clay County, Florida, and we transport collected recyclables to third‑party recycling facilities rather than processing materials ourselves  Clay County, FL  FCC Environmental Services.
 

3. Information We Collect

  • Contact information: name, address, phone number, email.

  • Billing information: payment method details (stored by our payment processor).

  • Service details: pickup schedule, service address, service preferences, and cancellation requests.

  • Usage data: website interactions, cookies, IP address, and device/browser information.

  • Communications: messages, support requests, and feedback.

We do not collect sensitive personal data (e.g., social security numbers) unless you voluntarily provide it for a specific, limited purpose.
 

4. How We Use Your Information

We use data to:

  • Provide and manage pickup services, billing, scheduling, and customer support.

  • Communicate service updates, schedule changes, and notices about contamination or refused pickups.

  • Improve our website and services through analytics.

  • Comply with legal obligations and respond to lawful requests.
     

5. Sharing and Third Parties

We share personal data only as necessary to:

  • Deliver services (e.g., with third‑party recycling facilities and contracted drivers).

  • Process payments through our payment processor.

  • Comply with law or protect rights.
    We do not sell personal data.
     

6. Cookies and Tracking

We use cookies and similar technologies to operate the website, analyze usage, and personalize content. You can manage cookie preferences through your browser settings.
 

7. Data Security and Retention

We implement reasonable administrative, technical, and physical safeguards to protect personal data. We retain information only as long as necessary for service provision, billing, legal compliance, or legitimate business purposes. Service ends at the end of the final month paid for; related account data will be retained consistent with this retention policy.
 

8. Your Rights

You may:

  • Access or correct your personal information.

  • Request deletion of your account data (subject to retention obligations).

  • Cancel service anytime; cancellation takes effect at the end of the final month paid for.
    To exercise rights, contact us using the details below.
     

9. Changes to This Policy

We may update this Privacy Policy. Material changes will be posted on the website with an updated effective date.
 

10. Contact

For privacy questions, data requests, or to cancel service, contact us at the email or phone number provided at signup.

Important: We do not process recyclables ourselves; we transport them to third‑party facilities; contaminated loads may be refused.

If you’d like, I can tailor this policy with your company contact details, a cookie banner text, or a short data‑processing addendum for your payment processor.

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